Frequently Asked Questions

Shipping & Delivery

Q: How long does shipping take?
A: Standard shipping typically takes 5-7 business days within Europe. Express shipping options are available for faster delivery.

Q: Do you ship internationally?
A: Yes, we ship worldwide! International shipping times vary by location, typically 7-21 business days.

Q: What are the shipping costs?
A: Shipping costs are calculated at checkout based on your location and selected shipping method. Free shipping is available on orders over €50 above

Returns & Exchanges

Q: What is your return policy?
A: We offer 30-day returns on unworn items in original condition. Return shipping is free for defective items.

Q: How do I exchange an item?
A: Contact our customer service team to initiate an exchange. We'll provide a prepaid return label and process your exchange quickly.

Product Information

Q: What materials are your t-shirts made from?
A: Our t-shirts are made from high-quality cotton blends for comfort and durability. Specific material information is listed on each product page.

Q: How do I choose the right size?
A: Check our size guide on each product page. If you're between sizes, we recommend sizing up for a more comfortable fit.

Orders & Payment

Q: What payment methods do you accept?
A: We accept all major credit cards, PayPal, and other secure payment methods available at checkout.

Q: Can I modify or cancel my order?
A: Orders cannot be modified or cancelled once payment is made, you can only modified your address. you can alway contact customer service for assistance or any issues.

Q: Still have questions?
Contact our friendly customer service team at support@econnectfashioncollection@gmail.com - we're here to help!